Privacy Policy
All services provided on our website belong to Ossetti and are operated by our company.
Our company may collect personal data for various purposes. Below is an explanation of how and for what purpose the collected personal data is processed and protected.
Personal information such as name-surname, company details, phone number, address, or email may be collected through membership or form submissions on our store, as required by the nature of the business.
From time to time, our company may send information about campaigns, new products, or promotional offers to its customers or members. Users can choose whether or not to receive such information at the time of registration or later by modifying their account settings or via the unsubscribe link provided in email communications.
Personal data shared during registration or order confirmation processes is never disclosed to third parties outside the scope defined by our "User Agreement".
To resolve service-related issues, our company records and uses users' IP addresses. IP addresses can also be used to gather demographic information and improve service quality.
Our company may use collected data for direct marketing or statistical purposes without disclosing user identities, in accordance with the scope defined in the User Agreement.
We commit to keeping your information strictly confidential and taking all necessary measures to prevent unauthorized access or disclosure to third parties.
Credit Card Security
Our company prioritizes the safety of credit card holders during online purchases. Credit card information is never stored on our system.
You can identify a secure transaction by the lock or key icon in your browser, indicating SSL encryption. Payment data is sent directly to the bank using 128-bit SSL, ensuring it cannot be viewed or stored by us or any third party.
For your security, first-time orders may be subject to verification by our fraud detection system, which may involve contacting you or your bank to confirm order details.
Only you can access or update your account details, secured with 128-bit SSL. This encryption standard is internationally recognized and ensures maximum protection.
Mail Order Credit Card Security
Your identity and credit card details sent via mail order are stored confidentially and destroyed after 60 days, except where needed for resolving disputes with banks.
This method involves no risk since you can dispute unauthorized charges with your bank.
Third-Party Websites and Applications
Our site may contain links to other websites. We are not responsible for the privacy practices or content of these sites. This privacy policy applies only to Ossetti's official website and does not cover third-party sites.
Exceptional Cases
In specific legal cases, user data may be disclosed to third parties if required by:
1. Legal obligations under law or administrative regulations,
2. Enforcement of our user agreement,
3. Legal inquiries by authorized institutions,
4. Protecting user rights or safety.
Email Security
Do not include credit card numbers or passwords in emails to our customer service. Such messages can be intercepted, and we cannot guarantee the security of email communication.
Cookies
Ossetti uses cookies to improve user experience and website functionality. Cookies are small text files stored on your device and help track site usage, visit frequency, and user preferences.
Most browsers accept cookies by default, but users can change their settings to block cookies or receive alerts.
Cookies do not collect personal data or extract information from your email or system.
Policy Changes and Contact
Ossetti reserves the right to change this privacy policy at any time by publishing updates on the site or via email. All changes are effective as of the date of publication.
For questions regarding our privacy policy, please contact us at: info@ossetti.com